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Monday, October 6, 2008

Leadership Opportunities

Leadership Opportunities—Increased Bottom Line Results Through Improved Staff Engagement Improving Staff Engagement is a Business and Leadership.
Opportunity:
  • To attract, motivate and retain talented staff
  • To build and sustain business performance through people

Challenge:

  • To understand how to measure and build Engagement
  • To provide the leadership and perseverance required to engage staff

Imperative:

  • Because of the changing dynamics of the labor markets
  • Because people are increasingly the source of competitive advantage (especially in knowledge worker sectors)
  • Defining Employee Engagement
  • Engagement is the energy, passion, or ‘fire in the belly’ employees have for their employer.

Defining Engagement

  • ‘Stay’—Desire to be a member of the organization
  • ‘Say’—Speak positively about the organization
  • ‘Strive’—Go beyond what is minimally required

The 21st Century Workforce:

  • The New Dynamics;
  • Globalization
  • Movement of workers across national boundaries
  • Working virtually (place and time less relevant)
  • Different attitudes; generation X/Y verses baby boomers
  • Strong desire for autonomy and empowerment
  • Shift to knowledge economy/workplace

The New Demographics:

  • The workforce is aging.
  • The number of younger workers overall is declining
  • The overall size of the workforce is shrinking
  • The workforce is more educated

The workforce is more diverse:

  • More ethnic groups
  • More migrant workers
  • More females

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